What is Messages?

Messages is the new safe and flexible schoolwide messaging tool in Seesaw. Messages is designed to be used by all of our users - admins, teachers, students, and families.

Note: Messages will be launched to all users later on in Summer 2022.

Have questions about Messages? Check out our Messages Quick Start Guides!

How do I turn on early access to Messages?
If you are a Seesaw for Schools admin, you can enable the feature for your school by doing the following:

1. Navigate to your school dashboard.
2. Under the Admin Tools box, tap 'Edit School Settings.'
3. Tap 'Learn More' next to the Messages banner.

schoolwide_settings_to_turn_on.png

4. From the resulting pop-up, tap 'Turn on Messages.'

pop_up_to_turn_on_messages.png
Who can I message?

Who you are able to send a message to varies depending on what type of account you have:

  • Admin can send messages to fellow admin, teachers, students, and family members within their school (or any combination of the above in a group conversation!). If an admin needs to send an announcement to a large group of users, they can do so by tapping ‘Add Classes’ and sending messages to an entire class or multiple classes by “audience” (teachers, students, and/or family members). Please note: Only org admin can utilize Messages. District admin need to be added to a school in Seesaw before they can access Messages. 
  • Teachers can message any student(s) and/or family member(s) from any class at their school, as well as other teachers (including those who do not have their own classes) and admin. Teachers can also message any of the classes they teach. By default, teachers can send 'class group' messages to families in their classes by selecting from the 'Add Classes' menu. We don’t currently have settings that allow teachers to select from all class groups in the school (or limit them to 'no class groups').
  • By default, family members can initiate messages with teachers, admins, and family members connected to the same student, and can message multiple people in the same conversation (e.g. two family members or other co-teachers). School admin have the option to restrict family messaging to class teachers only - this can be toggled on by going to the Admin Tools box on their school dashboard > Edit School Settings > Messages Settings.
  • Students can ONLY start conversations with the teachers in their classes. Students cannot initiate messages with any other account type, including other students.

In addition to expanded flexibility for who can send messages to whom, there are also two different conversation types when initiating messages to two or more conversation recipients:

  • Announcements: When initiating a message to two or more participants, Admin and Teachers can choose to send an announcement that only they can send messages to. 
    Screen_Shot_2022-05-05_at_2.13.06_PM.png
    Recipients can privately message the sender of an announcement if they have a question or a response. To do so, tap the [...] menu at the bottom of the announcement:Screen_Shot_2022-01-27_at_9.14.01_AM.png

    Then, tap the [...] menu next to the sender's name. An option will pop up to privately message the sender.
    Screen_Shot_2022-01-27_at_9.13.45_AM.png
  • Group chat mode: When initiating a message to two or more participants, Admin and Teachers can choose that all replies to a message are visible and all recipients can reply in the conversation.
    Screen_Shot_2022-05-05_at_2.13.23_PM.png
Can I add attachments to the messages I send?

Users are able to add multimedia attachments to any message using Seesaw’s Creative Tools!

When composing a message, tap the green plus sign to add an attachment.

Screen_Shot_2022-03-17_at_9.21.34_AM.png

You will be redirected to the Creative Tools page, where you'll be able to upload a file, attach a photo or video, write a note, share a link, or use the Creative Canvas to draw and annotate a picture!

Can I edit a message?

Screen_Shot_2022-03-16_at_12.40.54_PM.png

In the event of a typo or mistake in a message, messages can be edited by tapping the three dots menu!

Screen_Shot_2022-03-16_at_12.41.10_PM.pngScreen_Shot_2022-03-16_at_12.41.43_PM.png

Please note: Editing is only available for conversation owners — in most cases, the teacher or admin that created the conversation or a teacher/admin if a family member created the conversation. 

Can I translate a message?

Translation is now available in 101 languages in Messages! If a message is written in a language that is different from your device's preset language, a "View Translation" option will appear below the message!
View_Translation.png
Translated_Message.png

 

 

 

 

 

 

Have more questions? Submit a request