If you are using Excel and also are located outside the US, please follow these steps before exporting your CSV:
- In Excel, click File > Options > Advanced.
- Under Editing options, uncheck Use system separators.
- Change the Decimal separator to a period (.).
- Change the Thousands separator to a comma (,).
Note: If you are using a Mac computer and also are located outside the US, please edit your CSV in Google Sheets or Numbers.