In order to make sure we can deliver a high-speed service around the globe, we use a number of geographically distributed servers. This is true of many services you probably use, including services like Google Apps for Education. While our primary data storage is in the United States, temporary copies of data may be cached near the person requesting that data to improve performance.
We realize, however, that some countries have restrictions over where student information is stored.
We have developed the following guidelines for use in countries where there are restrictions on data storage location so that Personally Identifiable Information (PII) is not stored outside of your country.
- Use Class Code sign in for students (instead of email/Google sign in).
- Use only student first names.
- Avoid taking pictures of student faces and instead focus on student work.
Seesaw is used school and district wide in Australia, Canada, the UK and the EU with these guidelines in place.
Seesaw also complies with the EU - U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. Seesaw has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity, access, and enforcement and liability. You can learn more about the Privacy Shield program on their website, or view our certification page here.
It's also an option to ask parents for an explicit waiver so that you can use Seesaw. For example, the Canadian FOIPPA provisions on data storage specifically allow for data to be stored outside of Canada as long as parental consent is given in writing. Here's our waiver template.