Seesaw contracts with Amazon Web Services (AWS) to provide data center and server hosting services for Seesaw -- this means things like making sure the Seesaw servers are always on and fast regardless where in the world you are accessing Seesaw. Amazon has robust security practices and is contractually prohibited from using any personal information that is stored on servers they operate for any purpose other than to operate the Seesaw service.
We use a number of geographically distributed servers in order to deliver a high-speed service around the world. This is true of many services you may use, including services like Google Apps for Education. While our primary data storage is in the United States, temporary copies of data may be cached near the person requesting that data to improve performance.
We realize, however, that some countries have restrictions on where student information is stored.
We have developed the following guidelines for use in countries where there are restrictions on data storage location so that Personally Identifiable Information (PII) is not stored outside of your country.
- Use Class Code sign in for students (instead of email/Google sign in).
- Use only student first names.
- Avoid taking pictures of student faces and instead focus on student work.
Seesaw is used school- and district-wide in Australia, Canada, the UK and the EU with these guidelines in place.
Seesaw also complies with the EU-U.S. Privacy Shield Framework. Seesaw has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity, access, and enforcement and liability. You can learn more about the Privacy Shield program on their website, or view our certification page here.
It's also an option to ask families for an explicit waiver so that you can use Seesaw. For example, the Canadian FOIPPA provisions on data storage specifically allow for data to be stored outside of Canada as long as parental consent is given in writing. Here's our waiver template.