If a connected parent or family member wants to receive SMS notifications about updates in their child's journal, here's how to turn ON SMS notifications.
- Sign in to your Seesaw parent account at https://app.seesaw.me
- Tap on your profile icon
- Tap 'Account Settings'
- In the Phone field, add your phone number (including area code!) without spaces. Ex: 1238675309. Note: Non-United States phone numbers will need to include +country code.
- Toggle SMS notifications to ON
** SMS messages are not connected to the Seesaw app, so families without smart phones will still be able to receive notifications about updates in their child's journal **
If you are still not receiving SMS after you've done this, please contact Seesaw Support and we will investigate your account.