How to set up Multi-Factor Authentication (MFA)

3.png Audience: Seesaw teachers, families, and administrators

Multi-Factor Authentication (MFA) provides an extra layer of sign-in security. MFA helps keep out anyone who shouldn't have access to your account by requiring a verification code (sent via email) in addition to your password before your account can be accessed, or logging in via an authenticator app.

  • MFA is available for teachers, family members, and administrators who sign in with an email address and password.
  • Student email/password accounts do not use MFA.
  • District Administrators who sign in with email/password are required to use MFA.
  • You'll need access to your email or an authenticator app during setup.
  • Seesaw teachers, families, and administrators can enable MFA at anytime.

How to set up MFA

  1. Select your profile icon.
  2. Select the gear icon.
  3. Select Account Settings.
  4. Tap Multi-Factor Authentication
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  5. Select your preferred authentication method. There are two different authentication methods you can enable: authenticator app or email.

Authenticator App option: toggle the Authenticator App switch to ON.

  1. Scan the QR code. 
  2. Enter the verification code.
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Email Multi-Factor Authentication: toggle the email switch to ON.

  1. Check your inbox. 
  2. Enter the verification code.

After MFA is enabled, you'll be asked to verify your identity when signing in from a new device, browser, network, or other unfamiliar location.

District Administrators who sign in using an email address and password must complete MFA every time they sign in and reauthenticate every 7 days.

 

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