Renewal FAQs

1. Sign-in to your admin account at https://app.seesaw.me

2. Tap on the gray gear icon (top right) to access the School Settings menu.

3. From this menu, tap on the final category labeled Subscription Information.

4. On the Subscription Information page, you will find your subscription expiration date.

Email your Seesaw contact and let them know how many licenses you need, so they can send a quote. If you’re not sure who to contact, follow the steps listed here. 

Follow the steps listed here. 

1. Reach out to your Seesaw contact with how many students you would like to include in your new subscription as well as the grade levels of the students who will use Seesaw.
2. Your Seesaw contact will send pricing options (if applicable) followed by an official quote via DocuSign.
3. After you sign the DocuSign, our accounting department will prepare an invoice.
4. You will be invoiced on the first day of your new subscription, and payment will be due at the close of the first month of your subscription.

To find the email address of your Seesaw contact, please follow the steps listed here. 

This is a great question for your Seesaw contact. Not sure who that is? Follow the steps listed here. 

Consult our Billing FAQs page. 

You can visit the Basic School Setup section of our help center. If you don't find what you need, you can reach out to our support team directly by filling out this form and selecting 'I am a Seesaw  customer.'

Please reference What happens if we don't renew our Seesaw subscription to understand the complete implications of canceling your Seesaw subscription.