Billing FAQs

Below is a list of frequently asked billing questions for Seesaw for Schools customers. For all other billing related inquiries, email ar@seesaw.me.

Where can I find my W-9?
Please find a copy of our W-9 here.

 

How can I update my billing contact?
You can email updated billing contacts to ar@seesaw.me. Please include your latest invoice number.

 

Where can I find bank transfer instructions?
You can find bank transfer instructions on your invoice. Refer to the image below to locate the link.

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How can I change billing details on my existing invoice?
You can request changes to your existing invoice by emailing ar@seesaw.me. Please include the relevant invoice number.

 

How can I pay my invoice?
You can pay your invoice with credit card, wire transfer, or check. We only accept checks in US dollars.
To pay with a credit card, go to your invoice link that was sent to your billing contact and click on “Pay with credit card”. You can also pay through a wire transfer. To find our bank details click on “view bank transfer details” link on your invoice.

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Where can I find my invoice?
Invoices are sent to the billing contact that is provided when signing your Seesaw quote. You can request a copy of your invoice by emailing ar@seesaw.me and providing a quote number.

 

Where do I send a purchase order?
You can send all purchase orders to ar@seesaw.me. Please include the invoice number or quote number in the request. Please note, we do not accept purchase orders for Seesaw Plus.

 

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