How do families use Messages?

audience.png  Audience: Families

Stay connected with your child’s school all in one place! Please note that your child’s school decides which communication tools are available.

What is Messages?

Messages enables ongoing communication with teachers, administrators, and your student(s), helping to create a positive environment that supports student learning, with trust and safety in mind.

How do I send a message?

Depending on how your child's school is set up, family members can send messages to teachers, admins, and other family members connected to the same student, and can message multiple people in the same conversation (such as two family members or other co-teachers).

1. Sign in to your account via the Seesaw app.

2. Tap Messages at the top of your screen.
Screenshot of Messages icon

3. Tap the pencil icon to start a new conversation.
Screenshot showing how to add recipients to a new conversation

4. In the new conversation, search for the person you want to message.

5. Type your message. When you’re ready, tap Send.

 

How do I view Messages?

Messages can be found at the top of the Seesaw app.

How do I filter my Messages?

Filter by message type by selecting Announcements or Conversations from Message types using the Filter button.

Filter messages by class by typing in the Filter button.

gif demonstrating how to filter messages

How do I reply to an Announcement or Conversation?

To reply to a Conversation, in your Messages view, type your reply in the text box of the Conversation.

Announcements will have a megaphone symbol next to them. To reply to an Announcement, tap on the Reply Privately option.

Screenshot of how to reply privately to an announcement.

Note: If you reply to an Announcement, your reply will be private to the Teacher or Admin who sent the Announcement.

How do I use reactions in a Message?
Reactions are ideal if you want to acknowledge receipt of a Message, or reply quickly. You can add reactions to any message by tapping on the React icon at the bottom of a Message.
 
Why can't I access a Conversation?
If you see this error when accessing Messages, you are trying to access a message that was sent to a different Seesaw account than the one you are currently logged into. If you are unsure which email address you are currently using in Seesaw, tap Account Settings --> Email Address to check. To view the message without error, please use Account Switching to go to the correct account, or sign out of Seesaw and sign in again using the correct email address.
What do Teachers use Messages for?
  • Teachers use Messages to send Announcements and reminders to families.
  • Group chat with a student and family member to discuss student progress.
  • Connect groups of students to facilitate discussion or group work.
Are translations available for Messages?

Translation is now available in 101 languages in Messages! If a message is written in a language different from your device’s preset language, a View Translation option will appear below the message.

Screenshot of the translate with Google option in a message

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