Class App - Multiple Students

It would be nice to be able to toggle between students at home on the class app using the same device. Currently, you have to log in/out to check other students items. If you are logged out of one student you wont get the notification that a teacher has maybe responded or sent the student something. Causing you to need to log in/out of several students accounts multiple times a day to check for responses and such.

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Comments

23 comments
  • I agree. I'm managing two kids remote learning and working from home (like MANY families). Having to input the code EVERY TIME I need to go back and forth is way too time consuming. This needs to be changed. 

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  • Please make this a future update. And soon! It is a nightmare keeping track of sheets the teacher sent home with the code! Put a passcode on the different classes. Each kid can have their passcode for their class.

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  • Agreed, it should be possible to maintain multiple children on the Class App. Please consider adding this feature!

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  • Agree with above comments. For families with multiple students engaging in classwork from home making parents log out and back in to check work for each student is a very poor user experience. It should give pause to any schools considering purchasing subscriptions for this product. 

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  • Agree with the previous comments. The inability to toggle between students is a major inconvenience.

    I see the first comment addressing this issue is from 3 months ago. Please prioritize these requests in the next update.

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  • I also agree with the previous comments. The inability to toggle between students is a massive inconvenience.

    I too would like these requests to be prioritised in the next update.

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  • Hi. I’m a teacher and can understand parent’s frustrations, but you have to remember, seesaw class app is just that a class app. At school you’d never have more than 1 child able to access different accounts from different classes. The class app is supposed to be used at schools it’s just the class is often at home now.
    Also it’s so quick to switch between the 2 and log in and out, plus it makes it really clear which child’s work is being worked on.
    Perhaps seesaw can come up with a new way of managing passwords, but as an educator it makes perfect sense. See saw is amazing too!

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  • I thing it would be amazing if an update included a password remember option. I have 3 kids remote learning till in person returns next month

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  • I have 4 children and it would be so helpful if we could have tabs for each child or a menu where we could choose to switch between accounts without having to keep logging in and out.
    It's not the same using a browser as we need notifications and I like to keep my browser separate from my children's school work as they could easily mess with my own tabs.

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  • In a similar boat to Anna. 3 children remote learning now that schools in Ireland are closed for the foreseeable future and all school work will utilise seesaw.

    Really need this feature prioritised.

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  • The thing is we still have children at school and so as a security feature it should stay. All you need is each QR code, it’s really quick to switch between the different accounts :-)

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  • I can see app is designed for individual kids to use. In that case schools should stop buying it for managing kids work remotely during pandemic. It works very well if each child had their own device and can keep it logged in. I think schools should factor that requirement into their decision to procure

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  • The number of devices is nothing to do with this. As a parent of 3 who use a mixture of Google classroom and seesaw you still need different devices. Also seesaw Is for me the easiest to use. Toggling between children’s accounts is easy. If seesaw could add it would be great, but the pandemic won’t last forever and it needs to work securely both at home and school. As a computing lead as well, it’s a great idea to keep logging in and out to teach children about security and how important it is to log in and out. It also stops children posting into the wrong thing.
    The devices issue definitely needs looking at by governments for sure!

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  • My children's school want to use it indefinitely and not just for the pandemic.
    Other apps like Edulink One which my secondary school child uses, have the capabilities to add more than one account.
    I don't see how still having children at school should be a consideration for this app when there are many ways it could make having multiple accounts secure.
    And not everyone has the luxury of multiple devices, which should be a consideration of the user experience for this app.
    Mr Ellis seems to manage fine without the option for more accounts on one app, but that view doesn't reflect those of a lot of parents. Apps aren't designed lacking things or changed to be less advanced when a minority disagrees with certain aspect of them. The more advanced an app, the more people there will be that don't generally have negative experiences. Not everyone is forced to use all features, but there are a lot of us who would appreciate this.

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  •  I get this issue a lot from parents.  the reality is qr codes get lost, home learning codes are constantly being requested etc...However I believe there is a workaround to this issue. If one sibling uses the Seesaw Class app for  work, and another was to use the website (app.seesaw.me) to login, this hopefully will help parents....with 2 kids!

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  • Matt I don't think your strong opinion is helping matters here, this genuine feedback from home users at the present time. Features could be enabled and deactivated as the landscape changes and as requirement does. Also I can't see how this would be a lapse in security by having a toggle function between children in the same family.

    There is a Seesaw family login that allows multiple log in's already, however it won't accept the QR codes from the school as they must be set up for school use as an admin function. 

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  • Thanks Mark.

    Actually another really good workaround is to use different web browsers which works really well. So use chrome for one account and IE or some other and this allows you to have two class accounts logged in. Also on a smart phone the web version works really well and you can have a child on the app and one on the browser.

    The issue here is that seesaw is built to be used in school. It was never intended to be used at home. A child’s “class” happens to be at home at the moment. I think the benefits outweigh the disadvantages, but it’s just my opinion. My opinion will not shared by everyone, but it is a security issue. Not all children live in the same household and honestly the speed to toggle between children’s accounts makes it easy. I don’t understand how two children can work on the same device at the same time.

    Teaching children to log in and out is so vital for safeguarding and digital literacy skills (which I teach and which is part of the curriculum) and it also stops children posting to the wrong journal.

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  • I think the point is being missed.

    We aren't expecting all our children to be able to access each other's work, but we are asking that there be a menu or toggle where each child can enter from without having to use the QR or text code.

    Us parents understand the importance of digital literacy but on the contrary, I don't personally feel it's fair for me to expect my 5 year old to enter a 12 digit text code everytime he enters the app/site on a device that doesn't read QR codes... Which means it's me that signs him in anyway.

    If there were a menu/toggle to switch between children, they could each have their own easier-to-use code and use that in a digitally responsible, but much more user-friendly way.
    This would not be a security issue for schools at all.

    Failing that, Seesaw could adapt the Parent and Family app for families to actually use it in a productive way which would hopefully prevent concerns such as those mentioned about school security.

    I haven't been able to use the family app as we haven't been sent details from school but from reviews, it seems pretty pointless right now anyway.

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  • I have two children in the same school and we were given QR codes for each child. Its soooo irritating to switch between them on my phone when they are doing homework together. I've lost one and had to request the school send out a new one.

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  • My proposal would be that the Seesaw Class app (saves drafts and shows. countdown timer before it automatically) logs out after a period of activity and requires students to click a photo of their face, or an avatar, next to the student's name. 

    Maybe some parents could save some headaches by pasting the QR code on the wall (preferably next to a photo of the child to avoid confusion). Maybe the QR codes should be laminated and stored with the portable devices so that can be on hand when needed... but it's still a poor User Experience, Seesaw.

    Matt Ellis - how many accounts online do you use that you have to scan a QR code to login? I'm guessing none. QR codes are INSECURE by nature, but may be a part of multi-factor authentication. Logging out and logging in with this method creates a hurdle but does NOT enhance security. I suspect it does prevent accidental posts in the wrong journal, but I also suspect it prevents more posts and student inhibits engagement. As a computing lead I hope you can understand this detail is a fundamental flaw to your argument.

    The problem with Seesaw for parents doing online learning is the User Experience, not the methodology.

    As many of you know, 2FA is often managed by saving cookies on a device. For example, logging out and logging in again to my gmail account for example, doesn't require a 2FA again on the same device/browser/app, or in the case of Evernote and Lastpass it stores the cookies for a period of time (30 days, 24 hours) before 2FA is required. Logging out and in via a QR code that is located (often insecurely and) physically somewhere is a nuisance. The device is portable but unless the QR code is laminated, it isn't as portable. The QR code shouldn't be a hurdle or headache (or part of a login sequence) once a device has been authenticated. 

    Again, to avoid accidental posts to the incorrect journal, (but not to enhance security) I would like to see the Seesaw Class app log students out after a period of activity and require students to click a photo of their face, or an avatar, next to the student's name (the background colour of each student should vary  between students and be consistent between logins for accessibility/colourblind users). This would not only help online learners sharing devices, but also (particularly early years) students in classes with anything less than 1:1 device to student ratio. 

    If students/learning environments also required, perhaps an optional, 4-digit pin number, instead of some sort of alphanumerical password, then I would propose they have to type in the first 3 letters of their name, or be given the option to select something else AND parents and/or teachers be given the option via the Seesaw Family app to reset the pin. But I doubt a PIN would be required for most people, except if you think QR codes enhance security. 

    For the auto-log out feature which I think could be part of this multiple user user experience, I think the timer should be visual (a pie graph and digital clock) and it should save the draft post, and show the countdown timer (maybe even simultaneously with the multiple students' faces and names) so that it's easy to jump back into the correct student's journal. 

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  • I be have twins and not being able to toggle between the two is quite a pain.
    Having the ability to do this (like in the family version) would be great.
    Or
    Being able to scan the QR code’s from the CLASS app into the FAMILY app would be amazing.

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  • Matt Ellis missed the point here. Children from years 1, 2, 3, 4 5 will never manage their own "profile" and tasks. Parents do. The "toggle" option would be great to have to switch between profiles. 

    See Saw is a good tool overall. Not amazing. Few fundamental flaws here and there. If you are a parent, you should have the option to manage more than 1 child. Commercially unfit for purpose.  

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  • Hard to believe that this was first asked TWO years ago and still nothing. As a parent of twins it's very frustrating having to find and scan a QR code to toggle between profiles.

    If Google classroom and others can make it work, so can Seesaw class app!

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