Troubleshooting

Common issues

• How do I reset my password?
• My network is blocking Seesaw. How do I fix this?
• How to give camera, mic and push notifications permissions to Seesaw
• Enabling third party cookies and site data

Class management

• How do I remove a family member?
• How do I remove a teacher from my class?
• How do I delete my account?
• Can teachers download zip archives or bulk export journals for their class?
• Why do I need to approve some parents access and not others?

Students

• How do I fix an item that is tagged to the wrong student?
• My student forgot their password. How do I reset my student's password?
• How do I change what my students can see?
• Why can't my students see their journals?
• How do I change my students' profile icons?
• How do I remove an inappropriate journal entry?

See all 7 articles

QR codes

• Does my QR code work after I archive my class?
• Why isn't my QR Class Code working?
• Where is my class QR code?

Video

• How do I record or upload a video?
• Why is the audio on my video not working?
• Video on Android