Seesaw Plus - Billing FAQ

Below is a list of frequently asked billing questions for Seesaw Plus customers. For all other billing related inquiries, email ar@seesaw.me.

How do I trial or purchase Seesaw Plus? 
Please visit this link for more information on purchasing.
How do I obtain a receipt for Seesaw Plus?
- For yearly subscriptions: Please search your email for “Your receipt from ‪Seesaw Learning, Inc.” This will take you to a copy of your receipt.

- For monthly subscriptions: We don’t provide a receipt for monthly subscriptions but you can view your purchase history if purchased through the Apple App Store using this link. If you purchased through the Google Play Store, please log in through this link to view your active subscription.
How do I cancel my Seesaw Plus auto-renewal?

Please note, you will still have access to premium features until your subscription expires. Cancelling your auto-renewal will only stop your credit card from being charged in the future.

To cancel your Seesaw Plus yearly subscription ($120/year):
Web: $120 USD/year (20% discount off monthly rate). Click on your profile icon > Gear Icon > Account Settings > Manage Seesaw Plus > Cancel Seesaw Plus.

To cancel your Seesaw Plus monthly subscription ($12.99/month):
- If you subscribed through the Apple App Store, please follow this link to cancel your subscription.
- If you subscribed through the Google Play Store, please follow this link to cancel your subscription.

How do I obtain a refund for Seesaw Plus?

For yearly subscriptions: Please email AR@seesaw.me with the email address you used to log in and the reason for the refund. 

For monthly subscriptions: Seesaw does not provide refunds for monthly purchases. Seesaw's monthly billing is managed by the Apple app store and Google play store and, as a result, refunds are subject to their policies linked below.
- Apple refund policy
- Google refund policy

How do I confirm that my account has been added to the Seesaw for Schools subscription?
Your school administrator can confirm and add you to their Seesaw for Schools subscription if they haven’t already by following these instructions.
Where do I send a purchase order?
Please note, we do not accept purchase orders for Seesaw Plus. Seesaw Plus can only be paid for by credit card on the account that is using Seesaw Plus.

For all other billing related inquiries, email ar@seesaw.me

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