Follow

NSURLErrorDomain -1012 / NSURLErrorDomain -1017

This error usually means that your network filters are blocking our service. If you have any network filters in place, make sure you:

  1. Whitelist *.seesaw.me (in other words, all domains that end with seesaw.me)
  2. Make sure port 443 (SSL) is open

If you don't have network filters in place or have already whitelisted *.seesaw.me, please use our Network Diagnostic tool to send us a report. Here's how:

  1. Log out of Seesaw
  2. On the app sign in screen, press down on the Seesaw script for 5 seconds. This will pop up a network diagnostic tool. 
  3. Tap "Network Diagnostics" and then email us the report it creates.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments